Privacy Policy

Last Updated: September 26, 2026

At Crown Realty, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with our website.

1. About Crown Realty

Crown Realty is a real estate company based in Mirpur, Dhaka, Bangladesh, providing property-related information and services.

Contact Information:

Phone: +880 1331 508 498
Email: hello@crownrealty.bd
Location: Mirpur, Dhaka, Bangladesh

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, including when you submit an enquiry, request property information, contact us, or use other website features.

Depending on how you interact with us, this may include:

Full name
Phone number
Email address
Property preferences
Location preferences
Enquiry details
Information provided through contact or enquiry forms
Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Website interaction data
Referring website
Date and time of visits
General usage and technical information

3. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

Responding to your enquiries
Providing requested property information
Helping you find suitable properties
Communicating about properties or projects
Scheduling appointments or property visits
Improving our website and services
Understanding website usage and visitor behaviour
Maintaining website security
Preventing fraudulent or unauthorized activity
Sending relevant communications where permitted
Managing our business operations

We will use personal information only for purposes that are reasonably related to our business activities and your interaction with us.

4. Communication

When you submit an enquiry, you authorize Crown Realty to contact you using the information you provide.

Depending on your enquiry, we may contact you through:

Phone
Email
WhatsApp
SMS
Other communication methods you provide

You may request that we stop sending non-essential marketing communications at any time.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and improve website functionality.

Cookies may help us:

Understand how visitors use our website
Improve website performance
Remember certain preferences
Analyze website traffic
Improve marketing and advertising activities

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics and Tracking

We may use third-party analytics and tracking technologies to understand how visitors interact with our website.

These technologies may collect information such as pages viewed, interactions, device information, and general traffic data.

Where applicable, such tools may include services provided by third-party technology companies.

The information collected through these services may be subject to the respective third party’s privacy policies.

7. Sharing of Personal Information

Crown Realty does not sell your personal information as a business practice.

We may share information when reasonably necessary to operate our business or provide requested services, including with:

Property developers or project representatives
Service providers
Website hosting and technology providers
Analytics providers
Communication service providers
Professional advisers
Government authorities or law enforcement agencies where legally required

We take reasonable steps to ensure that information shared with third parties is handled appropriately.

8. Third-Party Websites

Our website may contain links to third-party websites, property portals, developers, financial institutions, social media platforms, or other external services.

Crown Realty is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide requested services
Respond to enquiries
Maintain business records
Meet legal or regulatory requirements
Resolve disputes
Protect our legal rights
Improve our services

When information is no longer reasonably required, we may delete or securely dispose of it in accordance with applicable practices and requirements.

11. Your Privacy Choices

Depending on applicable law and circumstances, you may contact us to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request updates to your information
Ask questions about how your information is used
Request that we stop certain communications
Raise concerns about the handling of your personal information

Some requests may be subject to legal, contractual, or operational limitations.

12. Children’s Privacy

Our website is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. Changes to This Privacy Policy

Crown Realty may update this Privacy Policy from time to time to reflect changes in our services, website, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.

Crown Realty